eSuites Spa Lagoa Santa
8.6Rating
ExcellentRated by Guests
1,074Reviews
What to expect
Pros
- 🌟Excellent service and polite staff
- 🍽️Wonderful food and breakfast options
- 👍Great value for money and cost-benefit ratio
- 🏊♂️Heated pool and enjoyable spa services
- 🌄Beautiful views of the lake and surroundings
- 🛏️Spacious and comfortable rooms with good amenities
- 🍹Nice variety of drinks, including cold beer
- 🛎️Quick check-in and checkout process
- 🍷Live music and pleasant atmosphere in the evenings
- 🏨Well-located with easy access to nearby attractions
Cons
- ❄️Cold water in the air-conditioned pool
- 🔒Issues with room card system and demagnetizing cards
- 🧼Rooms need better cleaning and attention to details
- 🎶Noise pollution from guests' soundboxes at the pool
- 🚗Isolated location without convenient access for non-car travelers
- 💸High prices for food and drinks within the hotel
- 🚪Uncontrolled parking and security issues with vehicle safety
- 🛌Bed sheets smaller than mattress causing discomfort during sleep
- 🥘Inconsistent quality of food and menu availability
- 🔊Lack of sound insulation and noise disturbances in rooms
What this place has to offer
Things to do and ways to relaxBilliards, Fitness center, Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom
Services and conveniencesDaily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Portuguese
Stop at Promenade Lagoa Santa to discover the wonders of Lagoa Santa. The property features a wide range of facilities to make your stay a pleasant experience. Service-minded staff will welcome and guide you at the Promenade Lagoa Santa. Designed for comfort, selected guestrooms offer air conditioning, wake-up service, desk, mini bar, balcony/terrace to ensure a restful night. Entertain the hotel's recreational facilities, including fitness center, sauna, outdoor pool, spa, massage. Promenade Lagoa Santa is an excellent choice from which to explore Lagoa Santa or to simply relax and rejuvenate.
Where you'll be sleeping
39 m²
Superior King Suite
1 king bed
58 m²
Luxury King Suite with Lagoon View
1 king bed
28 m²
Superior Twin Room
2 single beds
28 m²
Luxury Apartment with pool view
1 double bed
28 m²
Superior Double Apartment
1 double bed
58 m²
Deluxe Suite with Lake View
1 king bed
29 m²
Superior Single Room
2 single beds or 1 single bed & 2 single beds
38 m²
Superior Suite with Lake View
1 king bed
38 m²
Superior Room with Lake View
26 m²
Superior Double Bed Room
1 queen bed or 1 double bed & 1 queen bed
What other guests say about this hotel
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