Exterior view
Exterior view
Exterior view
Exterior view
Entrance
Reception
Swimming pool
Deluxe Executive King Bed, Guest room, King - View
Deluxe 2 Single Beds - View
Swimming pool [outdoor]
Swimming pool
Swimming pool
Swimming pool [outdoor]
Swimming pool [outdoor]
Swimming pool
Facilities
Meeting room / ballrooms
Facilities
Facilities
Facilities
Restaurant
Food and beverages
Restaurant
Bar
Superior Room - 2 Single Beds - Guestroom
Meeting room / ballrooms
Meeting room / ballrooms
Executive Deluxe Twin Bed - Room plan
Restaurant
Restaurant
Deluxe Room 1 King Bed
Facilities
Superior Room - 2 Single Beds - Guestroom
Restaurant
Deluxe Room 1 King Bed - Room plan
Restaurant
Facilities
Special Offer - Superior Double Room
Business center
Facilities
Facilities
Facilities
Business center
Guestroom
Food and beverages
Deluxe Executive King Bed, Guest room, King - Bed
Superior Room 1 King Bed  - Bed
Facilities
Deluxe 2 Single Beds
Sports and activities
Nearby attraction
Restaurant
Facilities
Special Offer - Superior Double Room
Fitness center
Bathroom
Facilities
Recreational facilities
Facilities
null
null
null
null
null
Cleanliness measures
Executive Deluxe Twin Bed - Guestroom
Bar/lounge
Facilities
Meeting room / ballrooms
Facilities

Hotel Pullman Zhangjiajie

8.3Rating
ExcellentRated by Guests
46Reviews

What to expect

Pros

  • 🌄Conveniently located near national park entrance
  • 🏊Nice swimming pool for relaxation
  • 🍽️Great breakfast options for both Asian and Western tastes
  • 🛏️Comfortable and spacious rooms
  • 👍Helpful and friendly staff
  • 📦Efficient courier service for lost items
  • 🗺️Excellent concierge service for local information and assistance
  • 💪Good gym facilities for fitness enthusiasts
  • 🍲Quality dining recommendations provided by the concierge
  • 🚪Centrally located with easy access to attractions and restaurants

Cons

  • 🛋️Rooms and hotel facilities in need of renovation
  • 🏋️Limited English proficiency among the staff
  • 🚭Occasional smell of tobacco in hotel corridors
  • 🍴Limited vegetarian options in the restaurants
  • 🔨Gym equipment in poor condition and not well-maintained
  • 💤High pillows may not be comfortable for all guests
  • 🚬Smell of smoking prevalent throughout the hotel
  • 💸Expensive dining options within the hotel
  • 🕰️Inconsistent availability of advertised amenities like the pool
  • 👎Lack of variety in breakfast choices

What this place has to offer

Things to do and ways to relaxBilliards, Fitness center, Foot bath, Karaoke, Massage, Table tennis, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin]

Stop at Hotel Pullman Zhangjiajie to discover the wonders of Xiangxi. Both business travelers and tourists can enjoy the hotel's facilities and services. To be found at the hotel are 24-hour room service, free Wi-Fi in all rooms, 24-hour security, 24-hour front desk, facilities for disabled guests. Designed for comfort, selected guestrooms offer towels, closet, internet access – wireless (complimentary), non smoking rooms, air conditioning to ensure a restful night. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including fitness center, outdoor pool, massage, billiards, table tennis. Friendly staff, great facilities and close proximity to all that Xiangxi has to offer are three great reasons you should stay at Hotel Pullman Zhangjiajie.

Where you'll be sleeping

Deluxe Executive King Bed, Guest room, King image 1
Deluxe Executive King Bed, Guest room, King image 2
Deluxe Executive King Bed, Guest room, King image 3
Deluxe Executive King Bed, Guest room, King image 4
Deluxe Executive King Bed, Guest room, King image 5
Deluxe Executive King Bed, Guest room, King image 6
Deluxe Executive King Bed, Guest room, King image 7
Deluxe Executive King Bed, Guest room, King image 8
Deluxe Executive King Bed, Guest room, King image 9
Deluxe Executive King Bed, Guest room, King image 10
Deluxe Executive King Bed, Guest room, King image 11
40 m²

Deluxe Executive King Bed, Guest room, King

1 king bed

Executive Deluxe Twin Bed image 1
Executive Deluxe Twin Bed image 2
Executive Deluxe Twin Bed image 3
Executive Deluxe Twin Bed image 4
Executive Deluxe Twin Bed image 5
Executive Deluxe Twin Bed image 6
Executive Deluxe Twin Bed image 7
Executive Deluxe Twin Bed image 8
Executive Deluxe Twin Bed image 9
Executive Deluxe Twin Bed image 10
Executive Deluxe Twin Bed image 11
42 m²

Executive Deluxe Twin Bed

2 semi double beds

Superior Room - 2 Single Beds image 1
Superior Room - 2 Single Beds image 2
Superior Room - 2 Single Beds image 3
Superior Room - 2 Single Beds image 4
Superior Room - 2 Single Beds image 5
Superior Room - 2 Single Beds image 6
Superior Room - 2 Single Beds image 7
Superior Room - 2 Single Beds image 8
Superior Room - 2 Single Beds image 9
Superior Room - 2 Single Beds image 10
Superior Room - 2 Single Beds image 11
38 m²

Superior Room - 2 Single Beds

2 semi double beds

Deluxe 2 Single Beds image 1
Deluxe 2 Single Beds image 2
Deluxe 2 Single Beds image 3
Deluxe 2 Single Beds image 4
Deluxe 2 Single Beds image 5
Deluxe 2 Single Beds image 6
Deluxe 2 Single Beds image 7
Deluxe 2 Single Beds image 8
Deluxe 2 Single Beds image 9
Deluxe 2 Single Beds image 10
Deluxe 2 Single Beds image 11
38 m²

Deluxe 2 Single Beds

2 single beds

Deluxe Room 1 King Bed image 1
Deluxe Room 1 King Bed image 2
Deluxe Room 1 King Bed image 3
Deluxe Room 1 King Bed image 4
Deluxe Room 1 King Bed image 5
Deluxe Room 1 King Bed image 6
Deluxe Room 1 King Bed image 7
Deluxe Room 1 King Bed image 8
Deluxe Room 1 King Bed image 9
38 m²

Deluxe Room 1 King Bed

1 king bed

Superior Room 1 King Bed  image 1
Superior Room 1 King Bed  image 2
Superior Room 1 King Bed  image 3
Superior Room 1 King Bed  image 4
Superior Room 1 King Bed  image 5
Superior Room 1 King Bed  image 6
Superior Room 1 King Bed  image 7
Superior Room 1 King Bed  image 8
38 m²

Superior Room 1 King Bed

1 king bed

Family Friendly Room (Double bed) image 1
Family Friendly Room (Double bed) image 2
Family Friendly Room (Double bed) image 3
Family Friendly Room (Double bed) image 4
Family Friendly Room (Double bed) image 5
Family Friendly Room (Double bed) image 6
38 m²

Family Friendly Room (Double bed)

1 king bed

Family Friendly Room (2 beds) image 1
Family Friendly Room (2 beds) image 2
Family Friendly Room (2 beds) image 3
Family Friendly Room (2 beds) image 4
Family Friendly Room (2 beds) image 5
38 m²

Family Friendly Room (2 beds)

2 double beds

Special Offer - Superior Double Room image 1
Special Offer - Superior Double Room image 2
Special Offer - Superior Double Room image 3
Special Offer - Superior Double Room image 4
Special Offer - Superior Double Room image 5
Special Offer - Superior Double Room image 6

Special Offer - Superior Double Room

Cozy Room (2 beds) image 1
36 m²

Cozy Room (2 beds)

2 single beds

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.

Where you'll be staying