Pullman Melbourne City Centre
What to expect
Pros
- 🌟Fantastic and well-appointed rooms
- 🍽️Delicious breakfast options
- 👍Friendly and accommodating staff
- 🛏️Comfortable beds for a good night's sleep
- 🏬Perfect location for exploring the city
- 🍹Great club facilities and amenities
- 🚿Rain head showers for a luxurious experience
- 🌆Spacious and well-equipped rooms with city views
- 🍕Excellent food options at the rooftop bar
- 💼Ideal for business travelers with great service
Cons
- ⏳Long wait times for check-in and service
- 🍳Inconsistent or disappointing breakfast quality
- 🧊Ineffective air conditioning in some rooms
- 🔑Issues with room key cards and access
- 🚪Poor soundproofing leading to noisy rooms
- 💸Hidden charges or issues with billing accuracy
- 🧽Housekeeping lacking attention to detail
- 🗺️Confusing hotel layout and lack of clear directions
- 🍷Underwhelming or limited options at the restaurant
- 😕Impersonal or unhelpful staff experiences
What this place has to offer
Located in Melbourne CBD, The Swanston Hotel Grand Mercure is a perfect starting point from which to explore Melbourne. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. 24-hour room service, 24-hour security, daily housekeeping, wheelchair accessible, 24-hour front desk are on the list of things guests can enjoy. Designed for comfort, selected guestrooms offer television LCD/plasma screen, non smoking rooms, air conditioning, heating, wake-up service to ensure a restful night. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including fitness center, indoor pool. The Swanston Hotel Grand Mercure combines warm hospitality with a lovely ambiance to make your stay in Melbourne unforgettable.
Where you'll be sleeping
Superior Room 1 King Bed
1 king bed
Superior Room, Lounge Access, 1 King Bed
1 king bed
Premium Deluxe Room, Lounge Access, 1 King Bed
1 king bed
Superior Room 2 Queen Beds
2 queen beds
Premium Deluxe Room 1 King Bed
1 king bed
Classic Queen Bed
1 queen bed
Premium Executive Room 1 King Bed
1 king bed
Deluxe Room 1 King Bed
1 king bed
Twin Standard
2 double beds
Double standard
1 queen bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.