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Sapphire Hotel

Baku, Azerbaijan

Samed Vurgun Street 23, AZ1095

8.0Rating
Very GoodRated by Guests
260Reviews

What to expect

Pros

  • 👍Great staff members like Abdulrahman and Aida
  • 🧹Clean rooms
  • 🏨Convenient location near downtown
  • 🛏️Received a room upgrade for free
  • 🌟Good value for money
  • 🔥Helpful and accommodating staff
  • 🤝Friendly and respectful reception staff
  • 🍽️Decent breakfast options
  • 💰Efficient check-in process
  • 🛎️Quick response to guest requests

Cons

  • 🛋️Old and broken furniture
  • 🚫Lack of cleanliness in rooms
  • 🎶Noise disturbance from the club on the ground floor
  • 🕰️Limited housekeeping service hours
  • 💸Issues with billing and refunds
  • 👎Poor customer service and unresponsive staff
  • 🚪Problems with room amenities like broken door handles
  • 🍳Subpar or missing facilities like room service or restaurant options
  • 🔒Safety concerns and lack of security measures
  • 🤷‍♂️Inconsistent standards and maintenance of the property

What this place has to offer

Things to do and ways to relaxMassage, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Arabic, Turkish, Russian

Sapphire Hotel is a popular choice amongst travelers in Baku, whether exploring or just passing through. The property offers a wide range of amenities and perks to ensure you have a great time. Free Wi-Fi in all rooms, daily housekeeping, private check in/check out, ticket service, 24-hour front desk are just some of the facilities on offer. Flat screen television, carpeting, clothes rack, slippers, sofa can be found in selected guestrooms. Access to the property's massage will further enhance your already satisfying stay. For reliable service and professional staff, Sapphire Hotel caters to your needs.

Where you'll be sleeping

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29 m²

Double or Twin Room

1 double bed and 1 single bed

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54 m²

Family Junior Suite

1 single bed and 1 queen bed

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40 m²

Deluxe Double or Twin Room

1 single bed and 1 king bed

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29 m²

SINGLE Single Standadr

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Single Business

1 single bed

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Single Deluxe

1 single bed

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24 m²

Business Room

2 double beds or 1 queen bed

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54 m²

Family Suite

1 single bed and 1 king bed

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24 m²

Business Queen Room

1 queen bed

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25 m²

DOUBLE Double Business

What other guests say about this hotel

Is this hotel improving or worsening?

We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening -26.36% over the period.

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Where you'll be staying