Shangri-La Ulaanbaatar

Name: Shangri-La Ulaanbaatar
Address: 19 Olympic Street, Ulaanbaatar, Ulaanbaatar, 14241, Mongolia
Rating: 9.351612903225806

Ulaanbaatar, Mongolia

19 Olympic Street, 14241

9.4Rating

ExceptionalRated by Guests

124Reviews

What to expect

Pros

🌟Excellent customer service with friendly and helpful staff
🏞️Great location in the heart of the city with convenient access to attractions
🍽️Delicious and diverse breakfast buffet and restaurant options
🏊‍♂️Well-equipped gym and pool facilities for guests
🛏️Comfortable and spacious rooms with modern amenities
🍸Fantastic dining options with high-quality food and service
🛍️Connected to an upscale shopping mall for convenience
🌺Luxurious and tasteful decor throughout the hotel
☕Lovely lounge areas for relaxation and enjoying coffee
🎉Great facilities for hosting events and business meetings

Cons

🛎️Slow room service and occasional delays in fulfilling requests
🥣Inconsistent food quality and service at the breakfast buffet
🔄Issues with room cleanliness and maintenance in some areas
🚪Challenges with early check-in policies and room availability
🛠️Maintenance issues like non-adjustable A/C and slow Wi-Fi in rooms
🔊Loud or inappropriate music selection in certain areas of the hotel
📱Staff distractions with personal devices affecting service quality
🚗Limited parking options and difficulties with accessibility
💰High prices compared to other hotels in the area
😒Language barriers or communication issues with some staff members

What this place has to offer

Things to do and ways to relaxBilliards, Body scrub, Body wrap, Fitness center, Hiking, Hot tub, Light therapy, On-site entertainment, Pool with view, Pub crawl, Sauna, Skiing, Spa, Spa/sauna, Steamroom, Tours, Yoga room

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingGrocery delivery, Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Filipino, Chinese [Mandarin], French, Korean, Russian, Vietnamese, Japanese, Indonesian, Malay

Shangri-La Hotel Ulaanbaatar is perfectly located for both business and leisure guests in Ulaanbaatar. The hotel offers a wide range of amenities and perks to ensure you have a great time. Take advantage of the hotel's free Wi-Fi in all rooms, 24-hour security, daily housekeeping, private check in/check out, 24-hour front desk. Television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, heating can be found in selected guestrooms. Enjoy the hotel's recreational facilities, including fitness center, before retiring to your room for a well-deserved rest. Discover all Ulaanbaatar has to offer by making Shangri-La Hotel Ulaanbaatar your base.