👍Great location close to cable car and mountain views
🍳Excellent breakfast with a large choice and fresh options
🛏️Spacious and well-decorated rooms with comfortable beds
🍹Welcome drink and good selection of drinks
🧖♂️Private wellness area with spa treatments
🔒Secure parking facilities available
🌄Amazing views of Snezka from balconies
👨🍳Delicious dinners prepared by skilled chefs
🍷Great wine list and quality products at the bar
🤝English spoken throughout for international guests
Wady
🔧Room maintenance issues like broken locks and dripping faucets
🧼Inconsistent room cleaning services
💸Overpriced meals and services
🛌Misleading room descriptions compared to actual accommodations
🚪Uncomfortable room assignments, especially for guests with disabilities
🕰️Long wait times for technical issues like broken locks
🛠️Lack of room maintenance and cleanliness standards
🎉Disappointing New Year's Eve event with unprofessional staff
👎Poor customer service and unprofessional behavior from some staff
🛋️Furniture and interior showing signs of wear and tear
Co oferuje to miejsce
Rzeczy do zrobienia i sposoby na relaksCentrum fitness, Jacuzzi, Kąpiel stóp, Masaż, Narty, Peeling ciała, Pokój gier, Rozrywka na miejscu, Sauna, Spa, Spa/sauna, Wędrówki, Wycieczki
Usługi i udogodnieniaCodzienne sprzątanie, Dostawa jedzenia, Konsjerż, Pralnia, Przechowalnia bagażu, Udogodnienia dla niepełnosprawnych gości, Winda
Dostęp do InternetuBezpłatne Wi-Fi we wszystkich pokojach!, Wi-Fi w miejscach publicznych