The Ritz-Carlton, Cleveland
8.7Rating
ExcellentRated by Guests
992Reviews
What to expect
Pros
- 🌟Exceptional and attentive staff members
- 🏨Great location near attractions and events venues
- 💐Personalized and thoughtful gestures for special occasions
- 🍸Excellent food and beverage options
- 💆♂️Beautiful and comfortable rooms with spacious bathrooms
- 🏋️♂️Fantastic fitness center and gym facilities
- 🍹Great service at the bar and restaurant
- 👑Guests receive VIP treatment and feel like royalty
- 🎉Welcoming and accommodating atmosphere for celebrations
- 🎊Overall, a luxurious and pleasant experience
Cons
- 💸High prices for drinks and amenities
- 🛏️Some rooms showing signs of wear and outdated decor
- 🍴Inconsistent quality in room service and restaurant food
- 🔒Privacy concerns with staff entering rooms unexpectedly
- 👥Issues with recognizing loyalty program status for upgrades
- 🚪Lack of indoor pool facilities for relaxation or exercise
- 🧹Rooms may require better cleaning and maintenance standards
- 🔇Noise issues from thin walls impacting privacy
- 👎Disappointing experiences with specific amenities and services
- ⚠️Inconsistencies in meeting guest expectations and special requests
What this place has to offer
Things to do and ways to relaxBowling alley, Fitness center, Game room, Golf course [on-site], Hiking, Hot tub, Sauna, Tennis court, Tours, Yoga room
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Arabic
Stop at The Ritz-Carlton, Cleveland to discover the wonders of Cleveland (OH). The property offers a wide range of amenities and perks to ensure you have a great time. Service-minded staff will welcome and guide you at The Ritz-Carlton, Cleveland. Some of the well-appointed guestrooms feature flat screen television, air conditioning, heating, desk, mini bar. The property offers various recreational opportunities. Discover all Cleveland (OH) has to offer by making The Ritz-Carlton, Cleveland your base.
Where you'll be sleeping
37 m²
Club lounge access, Guest room, 1 King, City view
1 king bed
84 m²
Executive Suite, Club lounge access, 1 Bedroom 2 room Suite
1 king bed
37 m²
Club lounge access, Guest room, 2 Queen
2 queen beds
37 m²
Guest room, 1 King, Corner room
1 king bed
37 m²
Guest room, 2 Queen
2 queen beds
42 m²
1 Bedroom 2 room Suite, 1 King, Sofa bed
1 king bed and 1 sofa bed
37 m²
Guest room, 1 King
1 king bed
Presidential Suite, Club lounge access, 1 Bedroom Suite
Ritz-Carlton, Club lounge access, Suite, 1 King, Sofa bed
1 double bed
1 Bedroom Junior Suite, 1 King, Sofa bed, Lake view
1 double bed or 1 king bed and 1 sofa bed
What other guests say about this hotel
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