👍Great location close to cable car and mountain views
🍳Excellent breakfast with a large choice and fresh options
🛏️Spacious and well-decorated rooms with comfortable beds
🍹Welcome drink and good selection of drinks
🧖♂️Private wellness area with spa treatments
🔒Secure parking facilities available
🌄Amazing views of Snezka from balconies
👨🍳Delicious dinners prepared by skilled chefs
🍷Great wine list and quality products at the bar
🤝English spoken throughout for international guests
Contras
🔧Room maintenance issues like broken locks and dripping faucets
🧼Inconsistent room cleaning services
💸Overpriced meals and services
🛌Misleading room descriptions compared to actual accommodations
🚪Uncomfortable room assignments, especially for guests with disabilities
🕰️Long wait times for technical issues like broken locks
🛠️Lack of room maintenance and cleanliness standards
🎉Disappointing New Year's Eve event with unprofessional staff
👎Poor customer service and unprofessional behavior from some staff
🛋️Furniture and interior showing signs of wear and tear
O que este lugar tem para oferecer
Coisas para fazer e maneiras de relaxarBanheira de hidromassagem, Banho de pés, Caminhada, Centro de fitness, Entretenimento no local, Esfoliação corporal, Esqui, Massagem, Passeios, Sala de jogos, Sauna, Spa, Spa/sauna
Serviços e conveniênciasConcierge, Depósito de bagagem, Elevador, Entrega de comida, Instalações para hóspedes com deficiência, Limpeza diária, Serviço de lavanderia
Acesso à internetWi-Fi em áreas públicas, Wi-Fi grátis em todos os quartos!