Viceroy Chicago
9.2Rating
ExceptionalRated by Guests
2,677Reviews
What to expect
Pros
- 🌟Exceptional staff going above and beyond to assist guests
- 🛏️Comfortable and cozy beds ensuring a great night's sleep
- 🍽️Delicious and well-prepared food available on-site
- 🏊Rooftop pool with stunning city views for relaxation
- 🛎️Attentive and courteous front desk and concierge service
- 🍸Great bar with craft cocktails and friendly mixologists
- 🏋️Well-equipped gym for fitness enthusiasts
- 🎉Beautiful and stylish decor adding to the ambiance
- 🍬Charming touches like candy bars and coffee in the lobby
- 🚲Courtesy bikes available for exploring the area easily
Cons
- 🛌Rooms need better cleaning for improved hygiene
- 🚪Bathroom doors are noisy and can disrupt sleep
- 💡Inconsistent lighting controls causing inconvenience
- 🔌Issues with bedside switches and charging ports functionality
- 🛋️Lack of luggage stand in rooms for guest convenience
- 🚗High valet parking fees may deter some guests
- 📶Limited information or issues with Wi-Fi connectivity in rooms
- 🧼Toiletries provided of unknown brands with small labels
- 🕶️Magnifier mirror with lower magnification than expected
- 🔊Noisy streets impacting the peacefulness of the stay
What this place has to offer
Things to do and ways to relaxFitness center, Massage, Pool with view, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, Chinese [Mandarin], French, Italian, Arabic, Dutch, Chinese [Cantonese], Russian
Viceroy Chicago is conveniently located in the popular River North area. The property features a wide range of facilities to make your stay a pleasant experience. Facilities like 100% non-smoking are readily available for you to enjoy. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Friendly staff, great facilities, and close proximity to all that Chicago (IL) has to offer are three great reasons you should stay at Viceroy Chicago.
Where you'll be sleeping
41 m²
Grand King
1 king bed
155 m²
Penthouse
1 king bed & 2 queen beds
36 m²
Deluxe King Accessible
1 king bed
37 m²
Deluxe 2 Queens
2 queen beds
155 m²
Penthouse Suite
1 king bed and 2 queen beds
36 m²
Deluxe King
1 king bed
47 m²
Grand Deluxe Lake View
1 king bed
37 m²
1 King Lake View Deluxe
1 king bed
46 m²
Junior Suite
1 king bed
37 m²
Deluxe Room with Two Queen Beds- Disability Access
2 queen beds
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