CLASSIC 1 KING HEARING AND MOBILITY ACCESSIBLE TUB - Guestroom

CLASSIC 2 DOUBLE HEARING AND MOBILITY-ACCESSIBLE TUB - Guestroom

Swissôtel Chicago

Name: Swissôtel Chicago
Address: 323 East Wacker Drive, Chicago (IL), Illinois, 60601, United States
Rating: 8.501459566074951

Chicago, United States

8.5Rating

ExcellentRated by Guests

7,605Reviews

What to expect

Pros

🌟Exceptional customer service from staff like Daisy, Rocky, and Bailey
🏞️Amazing views of Lake Michigan and the Chicago River
🍹Convenient location for business meetings or family vacations
🧼Clean and spacious rooms with comfortable beds
🍴Great food options and lively bar atmosphere
🏋️Fantastic gym facilities with motivating views of the city
🥂Surprise and delight amenities like complimentary champagne and chocolates
🤝Attentive and accommodating staff like Arely, Tracy Taylor, and Nathalia Ariza
🚗Helpful valet service and convenient parking options
🎉Perfect location for events and conventions with easy access to downtown attractions

Cons

💡Dim and dated lighting in some rooms
🏊‍♂️Lack of outdoor amenities like a rooftop bar or pool
💸High cost of bottled water and expensive amenities
👜Limited storage space for personal belongings in rooms
🚪Inconsistent honor of room reservations and high parking fees
❄️Inefficient air conditioning in some rooms
🚿Shower door issues in certain rooms
🍸Limited options for relaxing outdoors or socializing
🔒Security concerns and unexpected charges for reservations

What this place has to offer

Things to do and ways to relaxBilliards, Fitness center, Massage, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingGrocery delivery, Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Spanish, Chinese [Mandarin], French, Russian

Set in a prime location of Chicago (IL), Swissôtel Chicago puts everything the city has to offer just outside your doorstep. Both business travelers and tourists can enjoy the hotel's facilities and services. 24-hour room service, facilities for disabled guests, valet parking, car park, room service are on the list of things guests can enjoy. Designed for comfort, selected guestrooms offer television LCD/plasma screen, carpeting, non smoking rooms, air conditioning, heating to ensure a restful night. Access to the hotel's hot tub, fitness center, sauna, indoor pool, massage will further enhance your satisfying stay. Swissôtel Chicago is an excellent choice from which to explore Chicago (IL) or to simply relax and rejuvenate.